Contact Us

Last Updated: 11 November 2026

For any questions regarding an order, a product, a return, or the exercise of your rights, our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM (Paris time).

Contact Details
Cheelodie
26 Impasse Bel Air
74380 Cranves-Sales
France

Phone: +33 7 45 38 99 67
Email: info@cheelodie.com

We respond to written inquiries within one business day. For requests concerning an existing order, please include your order number in your message so that we may process your request more efficiently.

A contact form is also available on this page. You may use it to submit your inquiry; it will be sent to us via email and handled within the same timeframe as messages sent directly to info@cheelodie.com.